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Return policy

Return policy

The consumer has the right to 30 days of receipt of goods company reported (to the contact e-mail address info@vbequip.com) to withdraw from the contract without being required to give a reason for its decision. The cost to the consumer in relation to withdrawal from the contract, the cost of returning the goods, the goods must be returned within 30 days of the filed notice of withdrawal from the contract (purchase). Goods must be returned intact and in the same quantity. Refunds will be made as soon as possible, but no later than 30 days after receipt of the notification of withdrawal.
 

Instructions for returning goods

When you purchase products online before buying is not possible to physically see, so they enable (within legal limits) the possibility of returning the goods - withdrawal. Because we want to do what you can do a quicker and smoothly, we have prepared a short list of what has to be careful when buying at a distance:
 
·         Open the package carefully and keep it in the same condition as long as you're not entirely convinced that this product is appropriate,
·         The purchase of clothing, lingerie and swimwear appropriate size checked by fitting over the other garments (not on bare skin),
·         If this item is back in person at one of the collection points, get this item at sight clerk,
·         Inadvertent removal of protective films and materials may result in damage to the product (dark varnished surfaces),
·         Visible traces of use (dust, dalke, scratches, stains, dirt) are not eligible for reimbursement because they are hygienically objectionable,
Items purchased at a distance, not intended for use within the legal time for withdrawal.
To withdraw from the contract is intended to be open item, then view and if you do not conform, or were your expectations wrong, quit after purchase. These recommendations do not apply if the item is defective when you buy or not working -> in this case you can make a reclamation . 
 

Returning of damaged shipments

If you're on delivery noticed that the product or package is physically damaged, it lacks content, or shows signs of opening, you must initiate the process to address complaints  info@vbequip.com   Together, we will try that to solve the resulting problem.
 

The warranty

The manufacturer is in compliance with the law obliged the buyer to provide a guarantee for the proper functioning of the purchased goods. The warranty is the purchaser exercises directly from the manufacturer or its authorized service center. The warranty is the purchaser exercises the warranty card and the account of the seller.

The manufacturer is obliged to perform warranty service within 45 days of receipt of the goods, if it does not replace the item with another equivalent item and intact.

The buyer can also claim the warranty from the seller, but even in this case the provision of the preceding paragraph.

Returns the warranty shall be made in accordance with the conditions laid down by the manufacturer listed on the warranty, the customer does not have to cost recovery.
If you want to return the shipment at our expense, to do so in order to negotiate a about with our colleagues nai info@vbEquip.com). In accordance with this agreement, we will send to your email address postman to take delivery.